Turning complex
problems into
products people use.

Agile Product Management leader with 10+ years building digital products that are thoughtfully designed, strategically grounded, and built to last.

"A lean systems thinker who thrives on meaningful, complex problems."

View Experience LinkedIn ↗

Strategic thinker.
Agile practitioner.

I'm a Product Owner Manager and lean systems thinker who has spent over a decade at the intersection of business strategy, user needs, and engineering delivery. I specialize in Agile transformations, cross-functional leadership, and turning ambiguous market problems into clear, high-value products.

From modernizing legacy systems to launching omnichannel communications platforms, I bring a bias for measurable impact, a deep respect for the teams I work with, and a commitment to Agile best practices at every level of the organization.

Methodologies

  • Scrum
  • Kanban
  • Lean
  • SAFe
  • WSJF
  • MoSCoW
  • Kano Model

Tools & Platforms

  • Jira
  • JiraAlign
  • Azure DevOps
  • Confluence
  • Miro
  • Balsamiq
  • SharePoint
  • SQL

Documentation

  • User Story Mapping
  • Product Roadmaps
  • PRDs
  • Release Notes
  • User Journey Maps
10+
Years in Agile Product Management
~20
Product Owners led and mentored
20%
Hosting cost reduction via Communications Hub modernization
5→1
Call center apps unified into a single desktop interface

Certifications

  • Certified SAFe 4 Agile Product Manager
    2020
  • Certified SAFe 4 Scrum Master
    2019
  • Certified Scrum Product Owner (CSPO)
    2018
  • Certified Scrum Master (CSM)
    2018

Experience

  1. – Present
    Current Role

    Product Owner Manager

    Alight Leave Solutions · Westminster, CO

    • Led a team of ~20 Product Owners, collaborating with an offshore partner to direct and upskill POs across the organization.
    • Navigated 2 major company transitions and multiple Agile implementations (SAFe, Scrum, Kanban); championed Agile best practices at the leadership level.
    • Led the modernization of the Communications Hub product, improving performance and reducing hosting costs by 20%.
    • Launched the Unified Desktop application, merging 5 call center tools into a single interface and significantly increasing productivity.
    • Expanded communication channels with a seamless Omnichannel strategy — including 2-way text, chat, and co-browsing.
    • Organized and hosted PO Community of Practice for ReedGroup and Guardian, mentoring junior Product Owners.
    • Decoupled deployment from release to enable more frequent delivery and faster feedback cycles.
    • Drove PI Planning preparation by defining features and collaborating on user story decomposition and sequencing.
    • Cross-collaborated with Account Executives, Client Enablement, Operations, and Technical Leadership.
  2. –
    Greenbrier

    Product Owner

    The Greenbrier Companies · Boulder, CO

    • Built a customer portal giving railcar owners and investors a 360° view of railcar management and costs.
    • Implemented a regulations product ensuring compliance on hazardous tank car inspections, saving owners thousands per inspection.
    • Enhanced the railcar billing system with automation and self-serve support tooling.
    • Facilitated quarterly executive roadmap reviews for prioritization and resource allocation.
    • Applied WSJF, MoSCoW, and the Kano Model for strategic and tactical scheduling.
    • Drove Sales alignment to bring the product in line with how the market wants to buy.
    • Analyzed the competitive technology landscape and made build vs. buy recommendations.

    Quality Assurance Engineer

    • Manually tested a web-based application with configurable workflow business rules.
    • Trained end-users on new functionality and assisted with release management coordination.
    • Acted as Proxy PO for the development team.

    Technical Support Specialist

    • Managed support backlog and all communications between end-users and the development team.
    • Resolved Tier 1 & 2 tickets via SQL database updates and user requirements gathering.
    • Wrote user stories and bugs, providing in-depth trend analysis to surface product impact.
  3. –
    MSU Denver

    Information Services Specialist

    MSU Denver Applied Learning Center · Denver, CO

    • Led a current-state analysis of systems and business needs, working with stakeholders, end-users, and 3rd party vendors.
    • Implemented the selected solution and trained the team via workshops and documentation.

Academic Background

Bachelor of Science, Computer Information Systems
Metropolitan State University of Denver
Graduated May 2014

Let's connect.

Open to new opportunities
Ready for the next challenge.

I'm seeking Agile Product Management roles where I can lead teams, shape strategy, and tackle meaningful, complex problems. If that sounds like your team, let's talk.

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